000			01414cam a2200253 a 4500
001			1072497
003			local
005			20140721143305.0
008			911213s1992 nyu 001 0 eng
010			_a91046275
020			_a0525934758
040			_aDLC _cDLC _dDLC
050	0	0	_aHD62.15 _bC76 1992
082	0	0	_a658.5/62 _220
100	1		_aCrosby, Philip B. _0(local)36989
245	1	0	_aCompleteness : _bquality for the 21st century / _cPhilip B. Crosby.
260			_aNew York, New York, U.S.A. : _bDutton, _c1992.
300			_axix, 251 p. ; _c23 cm.
500			_aIncludes index.
505	0		_aCompleteness and the centurion -- The principles of completeness -- The successful employee -- The successful customer -- The successful supplier -- The completeness grid -- The "my way" management -- The age of the centurion -- Making the principles of completeness fit : reality and shoefast -- Reality and quality -- The life of the centurion : communicating -- The life of the centurion : educating management -- The life of the centurion : "nonprofit" policy -- Practicing completeness : the situation -- Practicing completeness : the product -- Completeness in personal life -- The centurion career.
650		0	_aTotal quality management. _0(local)31678
942			_2lcc _cBK _n0
955			_apc03 to bc00 12-13-91; bc27 to SCD 12-13-91; fe16 12-17-91; fr29 12-24-91; CIP ver. sb16 10-27-92; sb03 10-30-92
999			_c8615 _d8615