Lee Yan Fong Library

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Bruce, Anne, 1952-

A managers guide to motivating employees / by Anne Bruce. - 2nd ed. - New York : McGraw-Hill, 2012. - p. cm.

Includes index.

Set expectations to avoid performance issues -- The 4-step model to getting performance management right every time : start where you are -- Communicate clearly and often -- Accelerate performance success : from 0 to 60 with real situations -- How managers can be proactive (and not reactive) with performance : make a plan and do it! -- 30 starters for tough performance conversations : waiting and hoping won't cut it -- Managing performance in today's dynamic workplace -- Coach and develop : case studies, templates and tools -- Measuring performance to spot problems early -- Using the strategies successfully in your organization.

ISBN: 9780071772976 (alk. paper) 0071772979 (alk. paper)

LCCN: 2011019481

Subjects--Topical Terms:
Employee motivation.
Performance.

LC Class. No.: HF5549.5 M63 / B779 2012

Dewey Class. No.: 658.3/14