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Shearouse, Susan H.

Conflict 101 a manager's guide to resolving problems so everyone can get back to work / [electronic resource] : Conflict one hundred one Conflict one hundred and one Susan H. Shearouse. - New York : American Management Association, 2011. - viii, 264 p. : ill.

Includes bibliographical references and index.

pt. 1. Introudction -- pt. 2. Understanding the dynamics of conflict -- pt. 3. Keys to resolving conflict -- pt. 4. Putting it all together.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

LCCN:

Subjects--Topical Terms:
Conflict management.
Interpersonal relations.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD42 / .S54 2011

Dewey Class. No.: 658.3/145