Lee Yan Fong Library

Normal view MARC view ISBD view

Advancing the service sector with evolving technologies techniques and principles / [electronic resource] : [edited by] John Wang. - Hershey, Pa. : Business Science Reference, c2012. - xxvi, 363 p. : ill. (some col.)

Includes bibliographical references and index.

"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--Provided by publisher.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

LCCN:

Subjects--Topical Terms:
Service industries--Information technology.
Customer services--Information technology.
Service-oriented architecture (Computer science)
Web services.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD9980.5 / .A384 2012

Dewey Class. No.: 658/.05