Advancing the service sector with evolving technologies [electronic resource] : techniques and principles /
by Wang, John; ProQuest (Firm).
Material type:
BookPublisher: Hershey, Pa. : Business Science Reference, c2012Description: xxvi, 363 p. : ill. (some col.).ISBN: ; ; .Subject(s): Service industries -- Information technology | Customer services -- Information technology | Service-oriented architecture (Computer science) | Web services | Electronic booksOnline resources: Click to View Summary: "This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--Provided by publisher.
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Includes bibliographical references and index.
"This book discusses the application of information systems to service creation, modeling, and evolution, covering foundational concepts and innovations in service management, service-oriented computing, strategic information systems, and Web services"--Provided by publisher.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG