Lee Yan Fong Library

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Knowledge management and drivers of innovation in services [electronic resource] / Patricia Ordo�nez de Pablos, Miltiadis D. Lytras [editors]. - Hershey, Pa. : Information Science Reference, c2012. - xviii, 331 p. : ill.

Includes bibliographical references and index.

"This book provides a comprehensive collection of knowledge from experts within the information and knowledge management fields, outlining areas on knowledge management, innovation, information technologies and systems, and services industry"--Provided by publisher.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

LCCN:

Subjects--Topical Terms:
Knowledge management.
Organizational learning--Management.
Service industries--Management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD30.2 / .K6368423 2012

Dewey Class. No.: 658.4/038