Blanchard, Olivier

Social media ROI : managing and measuring social media efforts in your organization / Olivier Blanchard. - Boston, Mass. : Que, c2011. - xvi, 292 p. : ill. ; 24 cm.

9780789747419 0789747413


Social media--Economic aspects.
Marketing--Management.

HM742 / B57 2011

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG