The engagement equation : leadership strategies for an inspired workforce /
Leadership strategies for an inspired workforce
Christopher Rice, Fraser Marlow and Mary Ann Masarech.
- Hoboken, N.J. : John Wiley & Sons, c2012.
- xiv, 306 p. : ill. ; 24 cm.
Includes bibliographical references and index.
What is engagement anyway? -- The five levels of engagement -- Global insights and macro trends -- Shared accountability and daily priority -- A dead battery can't jump-start another -- Culture -- Seems kind of obvious : align your employees! -- Dialogue and empowerment trump action planning -- Career development -- Measuring ROI -- The good, the bad, and the ugly of engagement surveys -- A roadmap.