Rice, Christopher, 1954-

The engagement equation : leadership strategies for an inspired workforce / Leadership strategies for an inspired workforce Christopher Rice, Fraser Marlow and Mary Ann Masarech. - Hoboken, N.J. : John Wiley & Sons, c2012. - xiv, 306 p. : ill. ; 24 cm.

Includes bibliographical references and index.

What is engagement anyway? -- The five levels of engagement -- Global insights and macro trends -- Shared accountability and daily priority -- A dead battery can't jump-start another -- Culture -- Seems kind of obvious : align your employees! -- Dialogue and empowerment trump action planning -- Career development -- Measuring ROI -- The good, the bad, and the ugly of engagement surveys -- A roadmap.

9781118308356 (cloth) 1118308352 (cloth)

2012027169


Employee motivation.
Employees--Attitudes.
Leadership.

HF5549.5 M63 / R534 2012

658.4/092

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG