Lee Yan Fong Library

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Customer service. - 2nd ed. - Boston : Pearson : National Restaurant Association , c2013. - xvii, 223 p. ; 28 cm. - Always learning ManageFirst program . - Always Learning. NRAEF ManageFirst program. .

ISBN: 0132179326 (pbk.) 9780132179324 (pbk.)

Subjects--Topical Terms:
Hospitality industry--Customer services--Problems, exercises, etc.

LC Class. No.: TX911.3 C8 / N72 2013