Customer service. (Record no. 6931)

000 -LEADER
fixed length control field 00785nam a2200253z 4500
001 - CONTROL NUMBER
control field co5927092
003 - CONTROL NUMBER IDENTIFIER
control field local
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20140721142900.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120912s2013 mau eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0132179326 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780132179324 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency NhCcYBP
Transcribing agency NhCcYBP
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number TX911.3 C8
Item number N72 2013
245 00 - TITLE STATEMENT
Title Customer service.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston :
Name of publisher, distributor, etc Pearson :
-- National Restaurant Association ,
Date of publication, distribution, etc c2013.
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 223 p. ;
Dimensions 28 cm.
490 1# - SERIES STATEMENT
Series statement Always learning
490 1# - SERIES STATEMENT
Series statement ManageFirst program
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Hospitality industry
General subdivision Customer services
Form subdivision Problems, exercises, etc.
Authority record control number (local)32926
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Always Learning.
Authority record control number (local)28995
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title NRAEF ManageFirst program.
Authority record control number (local)32927
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Lost status Damaged status Date last seen Source of classification or shelving scheme Not for loan Date acquired Shelving location Koha item type Barcode Permanent Location Price effective from Source of acquisition Current Location Full call number
  2013-05-16  2013-04-29Oversized BookBook00007366Lee Yan Fong Library2013-05-16YBP Library ServicesLee Yan Fong LibraryTX911.3 C8 N72 2013

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG