000 -LEADER |
fixed length control field |
00785nam a2200253z 4500 |
001 - CONTROL NUMBER |
control field |
co5927092 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
local |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20140721142900.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
120912s2013 mau eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0132179326 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780132179324 (pbk.) |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
NhCcYBP |
Transcribing agency |
NhCcYBP |
050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
TX911.3 C8 |
Item number |
N72 2013 |
245 00 - TITLE STATEMENT |
Title |
Customer service. |
250 ## - EDITION STATEMENT |
Edition statement |
2nd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Boston : |
Name of publisher, distributor, etc |
Pearson : |
-- |
National Restaurant Association , |
Date of publication, distribution, etc |
c2013. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xvii, 223 p. ; |
Dimensions |
28 cm. |
490 1# - SERIES STATEMENT |
Series statement |
Always learning |
490 1# - SERIES STATEMENT |
Series statement |
ManageFirst program |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Hospitality industry |
General subdivision |
Customer services |
Form subdivision |
Problems, exercises, etc. |
Authority record control number |
(local)32926 |
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
Uniform title |
Always Learning. |
Authority record control number |
(local)28995 |
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
Uniform title |
NRAEF ManageFirst program. |
Authority record control number |
(local)32927 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Book |