Customers first : (Record no. 2728)

000 -LEADER
fixed length control field 00989cam a22003018a 4500
001 - CONTROL NUMBER
control field 17076283
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20161206131005.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 111208s2012 nyu 000 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2011048925
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780071787871 (alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071787879 (alk. paper)
040 ## - CATALOGING SOURCE
Original cataloging agency DLC
Transcribing agency DLC
042 ## - AUTHENTICATION CODE
Authentication code pcc
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.1255
Item number B84 2012
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8/12
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Bueno, Bolivar J.
9 (RLIN) 1739
Authority record control number (local)40453
245 10 - TITLE STATEMENT
Title Customers first :
Remainder of title dominate your market by winning them over where it counts the most /
Statement of responsibility, etc by Bolivar J. Bueno.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New York :
Name of publisher, distributor, etc McGraw-Hill,
Date of publication, distribution, etc c2012.
263 ## - PROJECTED PUBLICATION DATE
Projected publication date 1204
300 ## - PHYSICAL DESCRIPTION
Extent p. cm.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Branding (Marketing)
9 (RLIN) 1374
Authority record control number (local)30301
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations.
9 (RLIN) 1429
Authority record control number (local)30005
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Brand name products.
9 (RLIN) 1542
Authority record control number (local)33698
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 7
b cbc
c orignew
d 1
e ecip
f 20
g y-gencatlg
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Book
Holdings
Damaged status Permanent Location Source of classification or shelving scheme Shelving location Source of acquisition Price effective from Full call number Barcode Lost status Koha item type Date acquired Not for loan Current Location Date last seen
 Lee Yan Fong Library Library CollectionYBP Library Services2012-06-07HF5415.1255 B84 201200000823 Book2012-05-10 Lee Yan Fong Library2012-06-07
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG