Improve Your Communication Skills. (Record no. 36414)

000 -LEADER
fixed length control field 03443nam a22003973i 4500
001 - CONTROL NUMBER
control field EBC4958011
003 - CONTROL NUMBER IDENTIFIER
control field MiAaPQ
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20191009123140.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cnu||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191009s2010 xx o ||||0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781282601079
-- (electronic bk.)
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC4958011
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL4958011
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL260107
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)646068847
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
082 0# - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 651.7
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Barker, Alan.
245 10 - TITLE STATEMENT
Title Improve Your Communication Skills.
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc London :
Name of publisher, distributor, etc Kogan Page,
Date of publication, distribution, etc 2010.
264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc �2010.
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (208 pages)
336 ## - CONTENT TYPE
Content type term text
Content type code txt
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Media type code c
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Carrier type code cr
Source rdacarrier
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Cover -- Table of contents -- About this book -- 1 What is communication? -- The transmission model -- Understanding how we understand -- A new model of communication -- The three levels of understanding -- Conversation: the heart of communication -- 2 How conversations work -- What is a conversation? -- Why do conversations go wrong? -- Putting conversations in context -- Working out the relationship -- Setting a structure -- Managing behaviour -- 3 Seven ways to improve your conversations -- 1. Clarify your objective -- 2. Structure your thinking -- 3. Manage your time -- 4. Find common ground -- 5. Move beyond argument -- 6. Summarise often -- 7. Use visuals -- 4 The skills of enquiry -- Paying attention -- Treating the speaker as an equal -- Cultivating ease -- Encouraging -- Asking quality questions -- Rationing information -- Giving positive feedback -- 5 The skills of persuasion -- Character, logic and passion -- What's the big idea? -- Arranging your ideas -- Expressing your ideas -- Remembering your ideas -- Delivering effectively -- 6 Interviews: holding a formal conversation -- When is an interview not an interview? -- Preparing for the interview -- Structuring the interview -- Types of interview -- 7 Making a presentation -- Putting yourself on show -- Preparing for the presentation -- Managing the material -- Controlling the audience -- Looking after yourself -- Answering questions -- 8 Putting it in writing -- Writing for results -- Making reading easier -- Writing step by step -- Designing the document -- Writing a first draft -- Effective editing -- Writing for the web -- 9 Networking: the new conversation -- To network or not to network? -- Preparing to network -- The skills of networking conversations -- Following up and building your network -- Appendix: where to go from here.
520 ## - SUMMARY, ETC.
Summary, etc Clear advice on every aspect of verbal and written communication in business, how to develop the necessary skills and why they are important.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on publisher supplied metadata and other sources.
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Display text Print version:
Main entry heading Barker, Alan
Title Improve Your Communication Skills
Place, publisher, and date of publication London : Kogan Page,c2010
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ProQuest (Firm)
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=4958011
Public note Click to View

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