Leader's Guide to Influence : (Record no. 36642)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 03553nam a22003853i 4500 |
| 001 - CONTROL NUMBER | |
| control field | EBC5136212 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MiAaPQ |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20191009123151.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION | |
| fixed length control field | m o d | |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | cr cnu|||||||| |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191009s2013 xx o ||||0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780273730026 |
| -- | (electronic bk.) |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (MiAaPQ)EBC5136212 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (Au-PeEL)EBL5136212 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (CaONFJC)MIL298349 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)1024283619 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MiAaPQ |
| Language of cataloging | eng |
| Description conventions | rda |
| -- | pn |
| Transcribing agency | MiAaPQ |
| Modifying agency | MiAaPQ |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Dent, Fiona. |
| 245 10 - TITLE STATEMENT | |
| Title | Leader's Guide to Influence : |
| Remainder of title | How to Use Soft Skills to Get Hard Results. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 264 #1 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | : |
| Name of publisher, distributor, etc | Pearson Education UK, |
| Date of publication, distribution, etc | 2013. |
| 264 #4 - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Date of publication, distribution, etc | �2011. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (243 pages) |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Content type code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | computer |
| Media type code | c |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | online resource |
| Carrier type code | cr |
| Source | rdacarrier |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Cover -- Praise for The Leader's Guide to Influence -- The Leader's Guide to Influence -- Contents -- Acknowledgements -- Introduction -- Chapter 1: Your Relationships: Get Them Right -- Chapter 2: What's Your Relationship Style? -- Chapter 3: Understanding My Relationships -- Chapter 4: What Makes Relationships Go Wrong? -- Chapter 5: Relationship Networking -- Chapter 6: Creating the Right Impression -- Chapter 7: Listening -- Chapter 8: Quality Questioning -- Chapter 9: Trust and Authenticity -- Chapter 10: Rapport and Empathy -- Chapter 11: How to Become More Self- and Othersaware -- Chapter 12: Emotional Awareness Andmanagement -- Chapter 13: Being Politically Astute -- Chapter 14: How to Handle Conflict -- Chapter 15: Giving and Receiving Feedback -- Chapter 16: Managing Challenge -- Chapter 17: How to Be Appreciative -- Chapter 18: Reframing -- Chapter 19: The Language of Influence Andrelationship -- Chapter 20: The Art of Storytelling -- Chapter 21: Your Approach to Influence -- Chapter 22: And Finally . . . -- References and Booklist -- Index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader's Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to: - Increase your confidence and impact. - Communicate more effectively. - Learn different tools, techniques and approaches when working with different types of people. - Listen and question effectively. - Develop rapport and empathy. - Give better feedback. - Deal with difficult situations and cope with conflict. |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Description based on publisher supplied metadata and other sources. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries. |
| 655 #4 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY | |
| Display text | Print version: |
| Main entry heading | Dent, Fiona |
| Title | Leader's Guide to Influence : How to Use Soft Skills to Get Hard Results |
| Place, publisher, and date of publication | : Pearson Education UK,c2013 |
| 797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN) | |
| Corporate name or jurisdiction name as entry element | ProQuest (Firm) |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=5136212 |
| Public note | Click to View |
No items available.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG