Business and professional communication : plans, processes, and performance /
by DiSanza, James R; Legge, Nancy J.
Material type:
BookPublisher: Boston : Allyn & Bacon, c2012Edition: 5th ed.Description: xiii, 301 p. : ill. ; 24 cm.ISBN: 9780205721498 (alk. paper); 0205721494 (alk. paper).Subject(s): Business communication | Communication in organizations | Communication in management | Interpersonal communication
Contents:
The role of communication in business and the professions -- Listening and feedback in organizational relationships -- Communicating in organizational groups and teams -- Interpersonal dynamics in organizations -- Professional interviews -- Considering audience feedback -- Preparing and delivering presentations -- Creating and using visual aids -- Technical presentations -- Proposal presentations -- Sales presentations -- Risk communication -- Crisis communication.
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HF5718 D59 2012 (Browse shelf) | Available | 00016657 |
Total holds: 0
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| HF5718 C624 2007 Communicating globally : | HF5718 C8412 2011 有話為何不直說 : | HF5718 D572 2010 Perfect phrases for writing company announcements : | HF5718 D59 2012 Business and professional communication : | HF5718 E88 2008 Business English : | HF5718 F335 2004 Face-to-face communications for clarity and impact. | HF5718 G7394 2013 What to say when things get tough : |
Includes bibliographical references and index.
The role of communication in business and the professions -- Listening and feedback in organizational relationships -- Communicating in organizational groups and teams -- Interpersonal dynamics in organizations -- Professional interviews -- Considering audience feedback -- Preparing and delivering presentations -- Creating and using visual aids -- Technical presentations -- Proposal presentations -- Sales presentations -- Risk communication -- Crisis communication.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG