Includes bibliographical references and index.

pt. I. From ethical foundation to addressing stakeholder needs. 1. The foundation of ethical thought : Panera cares community caf'es: a loaf in every arm ; The role of morals ; The foundation of ethical theory ; Teleological frameworks ; Deontological frameworks ; Seven guiding principles to support ethical actions ; The seven deadly sins ; The trolley problem ; Global business standards codex ; Real-life ethical dilemma exercise: A 4-year-old can be sued for negligence -- 2. The evolving complexities of business ethics : Bono: I still haven't found the tax rate that I'm looking for ; The global complexity of business ethics ; History of business ethics ; The role of integrity ; Specific behaviors of high integrity ; Ethical managers are able to make their own rules ; Is everyone unethical? ; The cheating culture ; Grade inflation and the institutional pressure to cheat ; The role of technology and cheating ; Generational differences pertaining to ethics ; The role of trust in ethical conduct ; Real-life ethical dilemma exercise: Can he still cheer for NYU? -- 3. Stakeholders and corporate social responsibility : When is fair trade not fair? ; What is a stakeholder? Management's response to stakeholders ; The ability to build trust with the stakeholders ; The role of stakeholder communications ; Triple bottom line reporting ; The benefit corporation ; Suppliers as stakeholders ; Customers as stakeholders ; Government as a stakeholder ; Local community and society as stakeholders ; The role of corporate social responsibility ; Alternative firm configurations to address stakeholder issues ; The role of corporate reputation ; The role of corporate philanthropy ; Real-life ethical dilemma exercise: Is "women and children first" an antiquated notion? --

pt. II. Internal focus of ethical issues. 4. Ethics and financial reporting : When is a doughnut hole a real doughnut hole? ; Ethics and financial reporting ; The role of creative accounting ; The history of Ponzi schemes ; Ethical philosophies and accounting issues ; The role of financial reporting ; The objectives of financial reporting ; Where were the auditors? ; Current trends in auditing ; Responsibilities of management ; The use of heuristics in auditing ; Responsibilities of auditors ; Responsibilities of audit committees ; AICPA code of professional conduct ; Components of the Sarbanes-Oxley Act ; Public company accounting oversight board ; Section 404: internal controls ; A comprehensive model of top management fraud ; Accounting shenanigans or tricks of the trade ; Real-life ethical dilemma exercise: Tales from Lehman's crypt -- 5. Ethical leadership and corporate governance : But I fired you first ; Ethical leadership ; A manager's ability to develop trust, commitment, and effort ; The responsibility of managers ; The transformation from moral person to ethical leader ; Ethics and corporate governance ; Board of directors ; The role of the board of directors ; Ethics and the structure of the board of directors ; The benefits of a strong board of directors ; CEO compensation and ethical reputation ; Ethical viewpoints explaining CEO compensation ; Corporate governance and stakeholders ; Real-life ethical dilemma exercise: A true global ethical leader: Tim Berners-Lee -- 6. Strategic planning, corporate culture, and corporate compliance : When ethics drive a change in strategy ; Ethics and strategic planning ; The ethical cycle ; Using strategic ethical decisions to build character ; Is there a link between strategic planning and an ethical culture? ; How to address strategic ethical decision making from a global perspective ; How to address ethical crisis and disaster recovery ; Corporate culture ; Evaluation of corporate culture ; Using organizational integrity to link corporate culture to corporate compliance ; Ethics and corporate compliance ; The U.S. federal sentencing guidelines for organizations ; The challenge of compliance ; Corporate compliance systems and global corruption ; Real-life ethical dilemma exercise: IOC investigates selling Olympic tickets -- 7. Decision making and human resource issues : The Triangle Shirtwaist Factory fire: how tragedy can create change ; Ethical decision making: Kohlberg's six stages of moral development ; The role of emotion in moral decision making ; Rationalizing unethical behaviors ; Ethical decision making and moral intensity ; The role of power and influence in ethical decisions ; Human resource issues ; The role of workplace diversity ; Ethical climate and organizational misbehavior ; Sexual harassment and sexual discrimination ; Office bullying ; Employee monitoring ; Real-life ethical dilemma exercise: When the stork delivers a pink slip --

pt. III. External focus of ethical issues. 8. Ethics and the environment : Is it just me or is it getting hotter in here? ; The tragedy of the commons ; Natural environment as a stakeholder ; Natural environment as a competitive advantage ; Voluntary environmental compliance ; The cost of noncompliance ; What does it mean to be green? ; Examples of environmental commitments ; Employees as environmental stakeholders ; NGOs as environmental stakeholders ; Communicating the firm's environmental commitment to its stakeholders ; Government regulations ; Voluntary partnerships with the EPA ; Environmental accounting issues ; Environmental justice ; Environmental sustainability ; Equator principles ; Ethics and climate change ; Climate change as a strategic option ; The effects of climate change on the firm ; A firm's carbon footprint ; Real-life ethical dilemma exercise: Bhopal disaster -- 9. Ethics and information technology : We thought you wanted the extra pillow ; Why are information technology ethical issues important? ; Management issues and policy areas for information technology ; The next step: critical analysis ; Privacy of employees ; Types of computer monitoring ; Telephone monitoring ; Privacy of customers ; The challenge of technology ; The role of government regulations ; The volunteer censoring of Internet search information ; Technology-based fraud ; Internet attacks ; The USA PATRIOT Act ; Real-life ethical dilemma exercise: The dark side of technology -- 10. Marketing and advertising : There is now an app for chauvinism ; Alternative views of the foundation of marketing and advertising ; Green marketing ; Ethical consumer behavior ; Relationship marketing and privacy ; The role of consumer boycotts ; The ethical challenges of product recalls ; The reasons for recalls ; The steps of a recall ; Financial costs of a recall ; The ethics of fair pricing ; Ethics of purchasing and sales ; False and misleading advertising ; The eventual truth in advertising ; Advertising to children ; The Sydney principles ; The magic of Disney ; Real-life ethical dilemma exercise: Calculating the financial cost of a life -- 11. Ethical issues in the developing world : Cholera outbreak in Haiti: the best laid plans of mice and men ; The bottom of the pyramid ; New generation business strategies for the bottom of the pyramid ; Social entrepreneurship ; Fair trade ; Human rights ; Poverty and hunger ; Food versus fuel ; The UN millennium development goals ; Real-life ethical dilemma exercise: The true cost of cotton --

pt. IV. Developing and evaluating a strong ethical focus. 12. Establishing a code of ethics and ethical guidelines : How we're fixing up Tyco ; Role of a code of ethics ; Code of ethics and stakeholders ; Benefits of a code of ethics ; Content of a code of ethics ; The role of total responsibility management and a code of ethics ; Steps for an effective code of ethics ; Value of a code of ethics ; How to make a code of ethics more effective ; Examples of codes of ethics ; Role of government regulations ; Global code of ethics ; Real-life ethical dilemma exercise: A preventable disaster -- 13. Evaluating corporate ethics : But we did get the red eye out ; Why firms need ethics training programs ; Establishing an ethics training program ; Establishing a global ethics training program ; Benefits of an ethics training program ; Enforcement and the ethics training program ; Sending the right message to the employees ; Corporate ethics officers ; Ethical auditing ; Components of the ethical audit ; Whistle-blowing ; Hotlines ; Government regulations and whistle-blowing ; Evaluation of ethics and stakeholders ; Real-life ethical dilemma exercise: How about some free popcorn? -- pt. V. Cases. 1. Bernard Madoff: How "one big lie" can destroy thousands of lives -- 2. Siemens: How the greased wheels slid off the ethical track -- 3. TOMS Shoes: Helping soles all over the world -- 4. Boeing: How low can they fly? -- 5. World Food Programme: A quarter a day keeps the hunger away -- 6. Rupert Murdoch and News Corporation: All the news that's fit to hack -- 7. Enron: Were they the crookedest guys in the room? -- 8. Google: Don't be evil unless ... -- 9. HealthSouth: The rise and fall of the Scrushy empire -- 10. De Beers and the conflict diamonds: A monopoly doesn't last forever -- 11. Interface: More than just a carpet company -- 12. Facebook and privacy: Big brother "likes" us -- 13. Outsourcing at Mattel: Elmo sad, Elmo covered in lead paint -- 14. Martha Stewart and ImClone: What color goes with prison gray? -- 15. McWane: A dangerous business -- 16. Merck's Vioxx: How would you interpret the data? -- 17. Music industry: Ethical issues in a digital age -- 18. Apple outsourcing in China: iSweatshop? -- 19. Patagonia: Don't buy our stuff -- 20. Tokyo Electric Power and the Fukushima Daiichi Nuclear Power disaster: A tsunami of problems -- 21. Tyco: I'm sure that it's a really nice shower curtain -- 22. Olympus: A corporate governance picture that was out of focus -- 23. Wal-Mart: But we do give them a 10% employee discount -- 24. WorldCom: Can you hear the lawsuits now? -- 25. BP and the Deepwater Horizon disaster: "I would like my life back" -- 26. Greyston Bakery: The zen of philanthropy.