Item type | Location | Call number | Status | Date due | Barcode | Item holds |
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Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
R727.3 V36 2009 (Browse shelf) | Available | 00026647 |
R726.8 C686 2017 Hospice and palliative care : | R726.8 D644 2014 Counseling individuals with life-threatening illness / | R726.8 P468 2016 A guide to psychosocial and spiritual care at the end of life / | R727.3 V36 2009 Communication skills for the health care professional : | R727.4 F35 2011 Effective patient education : | R729.5.G4 J53 2016 家庭醫生101 = | R729.8 V56 2010 Patient safety / |
Includes bibliographical references (p. 439-462) and index.
Health communications and quality care -- Principles of human communication -- The nature of therapeutic communications -- Cultural similarities and differences and communication -- The pervasive role of confirmation and empathy -- Communications that contribute to trust and mistrust of the providers -- The art and skillful use of questions -- Therapeutic use of silence and pauses -- The impact and limitations of self-disclosure -- The proper placement of advisement -- Reflections and interpretations -- The judicious use of confrontations, orders, and commands -- Communicating with patients with low literacy -- Communicating with patients with chronic and/or life-threatening illness -- Communicating with patients in crisis -- Communicating effectively with patients displaying significant negative or resistive coping responses -- Communications within and across healthcare provider groups -- Conflict in the healthcare system: understanding communications and resolving dispute -- Family dynamics and communications with patients' significant others -- The privileged nature of patient and provider communications: the issue of patients' rights -- The privileged nature of patient and provider communications: issues of confidentiality, anonymity, and privacy -- Health communications to enhance behavioral change -- Internet use and communications of patients and providers -- Altering systems of care to enhance healthcare communications.