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Effective customer care /

by Wellington, Patricia.
Material type: materialTypeLabelBookSeries: Creating success: Publisher: London ; Philadelphia : Kogan Page, c2010Description: xiv, 130 p. : ill. ; 22 cm.ISBN: 9780749460433; 0749460431; 9780749459987 (ebk); 0749459980 (ebk).Subject(s): Customer relations | Customer services | Customer relations -- Case studies | Customer services -- Case studiesOnline resources: Contributor biographical information | Publisher description | Table of contents only
Item type Location Call number Status Date due Barcode Item holds
Book Book
Lee Yan Fong Library

Lee Yan Fong Library

Library Collection 		HF5415.5 W449 2010 (Browse shelf) Available 00000844
Total holds: 0

At head of title: The Sunday Times.

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG