Service science research, strategy and innovation [electronic resource] : dynamic knowledge management methods /
by Delener, Nejdet; ProQuest (Firm).
Material type:
BookPublisher: Hershey, Pa. : Business Science Reference, c2012Description: xxxiii, 697 p. : ill.ISBN: ; ; .Subject(s): Service industries -- Management | Service industries -- Information technology | Knowledge management | Electronic booksOnline resources: Click to View
Contents:
Summary: "This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
section 1. Service science -- section 2. Technology and innovation -- section 3. Strategy and knowledge management.
No physical items for this record
Two columns to the page.
Includes bibliographical references and index.
section 1. Service science -- section 2. Technology and innovation -- section 3. Strategy and knowledge management.
"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG