Fans not customers : how to create growth in a no growth world /
by Hill, Vernon W; Andelman, Bob.
Material type:
BookPublisher: London : Profile Books, 2012Description: 156 p. ; 22 cm.ISBN: 9781781251119 (US pbk.); 1781251118 (US pbk.); 9781781251102 (UK pbk.); 178125110X (UK pbk.).Subject(s): Customer services
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HF5415.5 H55 2012 (Browse shelf) | Available | 00005760 |
Total holds: 0
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| HF5415.5 G356 2012 The Apple experience : | HF5415.5 G867 2013 Organizational schizophrenia : | HF5415.5 H47 1997 The service profit chain : | HF5415.5 H55 2012 Fans not customers : | HF5415.5 K859 2012 Customer relationship management : | HF5415.5 L33 2013 Social CRM for dummies. | HF5415.5 L47 2006 叫好叫座 : |
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
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Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG