Completeness : quality for the 21st century /
by Crosby, Philip B.
Material type:
BookPublisher: New York, New York, U.S.A. : Dutton, 1992Description: xix, 251 p. ; 23 cm.ISBN: 0525934758.Subject(s): Total quality management
Contents:
Completeness and the centurion -- The principles of completeness -- The successful employee -- The successful customer -- The successful supplier -- The completeness grid -- The "my way" management -- The age of the centurion -- Making the principles of completeness fit : reality and shoefast -- Reality and quality -- The life of the centurion : communicating -- The life of the centurion : educating management -- The life of the centurion : "nonprofit" policy -- Practicing completeness : the situation -- Practicing completeness : the product -- Completeness in personal life -- The centurion career.
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HD62.15 C76 1992 (Browse shelf) | Available | 00009858 |
Total holds: 0
Browsing Lee Yan Fong Library Shelves , Shelving location: Library Collection Close shelf browser
| HD60.5.H85 W68 2014 賺出精彩人生 : | HD62.15 B763 1994 Why TQM fails and what to do about it / | HD62.15 C358 1996 Quality games for trainers : | HD62.15 C76 1992 Completeness : | HD62.15 G463 1998 Total quality management : | HD62.15 H32 1994 TQM : | HD62.15 H596 1999 TQM, an integrated approach : |
Includes index.
Completeness and the centurion -- The principles of completeness -- The successful employee -- The successful customer -- The successful supplier -- The completeness grid -- The "my way" management -- The age of the centurion -- Making the principles of completeness fit : reality and shoefast -- Reality and quality -- The life of the centurion : communicating -- The life of the centurion : educating management -- The life of the centurion : "nonprofit" policy -- Practicing completeness : the situation -- Practicing completeness : the product -- Completeness in personal life -- The centurion career.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG