The ACE advantage : how smart companies unleash talent for optimal performance

by Schiemann, William.

Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: Alexandria, VA : Society for Human Resources Management, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5549 S2234 2012. Actions: Add to cart
The edge : 50 tips from brands that lead

by Adamson, Allen P.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York, NY : Palgrave Macmillan, 2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.15 A33 2013. Actions: Add to cart
Compensation and benefit design : applying finance and accounting principles to global human resource management systems

by Biswas, Bashker.

Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: Upper Saddle River, N.J. : FT Press, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5681 W3 B57 2013. Actions: Add to cart
Managing human resources : productivity, quality of work life, profits

by Cascio, Wayne F.

Edition: 9th ed.Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: New York, NY : McGraw-Hill/Irwin, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5549 C2975 2013. Actions: Add to cart
The growing business handbook : inspiration and advice from successful entrepreneurs and fast growing UK companies

by Jolly, Adam.

Edition: 14th ed.Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: London ; Philadelphia : Kogan Page, 2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5386 G787 2012. Actions: Add to cart
Customer relationship management : concept, strategy, and tools

by Kumar, V; Reinartz, Werner J.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Heidelberg ; New York : Springer, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.5 K859 2012. Actions: Add to cart
Managing customer trust, satisfaction, and loyalty through information communication technologies

by Eid, Riyad.

Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: Hershey, Pennsylvania : Information Science Reference, [2013]Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.5 M158 2013. Actions: Add to cart
Broker to broker : management lessons from America's most successful real estate companies

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Hoboken, N.J. : J. Wiley, c2006Online Access: Table of contents only | Publisher description | Contributor biographical information Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HD255 B755 2006. Actions: Add to cart
Success under stress : powerful tools for staying calm, confident, and productive when the pressure's on

by Melnick, Sharon.

Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: New York : AMACOM, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5548.85 M45 2013. Actions: Add to cart
Practical zendesk administration : [best practices for setting up your customer service platform]

by Vaughan, Stafford.

Edition: 1st ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Sebastopol, CA : O'Reilly Media, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.5 V375 2013. Actions: Add to cart
HBR guide to managing up and across

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Boston, Mass. : Harvard Business Review Press, c2013Other title: Managing up and across.Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5548.83 G85 2013. Actions: Add to cart
Talent leadership : a proven method for identifying and developing high-potential employees

by Mattone, John; Xavier, Luiz Francisco.

Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: New York : American Management Association, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5549 M3385 2013. Actions: Add to cart
The internet of products : an approach to establishing total transparency in electronic markets

by Neumann, Robert.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Wiesbaden : Springer Vieweg, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5548.32 N48 2013. Actions: Add to cart
Contemporary themes in strategic people management : a case-based approach

by Hall, David.

Material type: book Book; Format: print Publisher: Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5549 C66 2013. Actions: Add to cart
Facility manager's maintenance handbook

by Payant, Richard P; Lewis, Bernard T.

Edition: 2nd ed.Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: New York : McGraw-Hill, c2007Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection TS192 F35 2007. Actions: Add to cart
Human resource management

by Ivancevich, John M; Konopaske, Robert.

Edition: 12th ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York, NY : McGraw-Hill Irwin, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5549 I88 2013. Actions: Add to cart
How to audit the process-based QMS

by Arter, Dennis R; Cianfrani, Charles A; West, Jack.

Edition: 2nd ed.Material type: book Book; Format: print bibliography bibliography; Literary form: not fiction Publisher: Milwaukee, Wis. : ASQ Quality Press, 2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5668.25 A77 2012. Actions: Add to cart
The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do

by Stratten, Scott; Stratten, Scott.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.55 S757 2012. Actions: Add to cart
Managing human resources

by Snell, Scott.

Edition: 16th ed.Material type: book Book; Format: print Publisher: Mason, OH : South-Western, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5549 C465 2013. Actions: Add to cart
Understanding business

by Nickels, William G; McHugh, James M; McHugh, Susan M.

Edition: 10th ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill Irwin, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HD31 N4897 2013. Actions: Add to cart

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