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Why TQM fails and what to do about it /

by Brown, Mark Graham; Hitchcock, Darcy E; Willard, Marsha L.
Material type: materialTypeLabelBookPublisher: Burr Ridge, Ill. : Irwin Professional Pub., c1994Description: xviii, 252 p. : ill. ; 24 cm.ISBN: 0786301406; 9780786301409.Subject(s): Total quality management
Item type Location Call number Status Date due Barcode Item holds
Book Book
Lee Yan Fong Library

Lee Yan Fong Library

Library Collection 		HD62.15 B763 1994 (Browse shelf) Available 00029291
Total holds: 0

Includes bibliographical references and index.

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG