Lee Yan Fong Library catalog › Results of search for 'au:"Chase, Richard B."'

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		Operations management for competitive advantage by Chase, Richard B; Aquilano, Nicholas J; Jacobs, F. Robert; Chase, Richard B. Edition: 9th ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: Boston : McGraw-Hill Irwin, 2001Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Oversized Book TS155 C4237 2001. Actions: Add to cart (remove)
		The customer service solution : managing emotions, trust, and control to win your customer's business by Dasu, Sriram; Chase, Richard B. Material type: Book; Format: print bibliography ; Literary form: not fiction Publisher: New York : McGraw-Hill Education, [2013]Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.5 D175 2013. Actions: Add to cart (remove)

Lee Yan Fong Library