The loyalty leap : turning customer information into customer intimacy

by Pearson, Bryan.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : Portfolio/Penguin, 2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.525 P43 2012. Actions: Add to cart
The commitment engine : making work worth it

by Jantsch, John.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : Portfolio/Penguin, 2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.525 J36 2012. Actions: Add to cart

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG