Includes bibliographical references and index.

Preface -- Introduction -- Stress in organizations -- Organizational demands, risks, and protective factors -- Individul differences in the stress response -- Individual consequences of stress -- Organizational consequences of stress -- Stress measurement, assessment, and surveillance -- Preventive stress management : principles, theory, and practice -- Organizational prevention : protecting people -- Organizational prevention : nurturing relationships -- Primary prevention for individuals : managing and coping with stressors -- Secondary prevention for individuals : modifying responses to inevitable demands -- Tertiary prevention for individuals : healing the wounds -- Preventive stress management : challenge and opportunity -- References -- Index -- About the authors.