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Customer loyalty, retention, and customer relationship management [electronic resource]. - Bradford, England : Emerald Group Publishing, c2006. - 117 p. - Journal of Consumer Marketing ; 23, no. 7 .


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

Standard No.:

Subjects--Topical Terms:
Customer relations.
Consumer behavior.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5415.5 / .C87 2006