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Customer loyalty, retention, and customer relationship management [electronic resource].

by ProQuest (Firm).
Material type: materialTypeLabelBookSeries: Journal of Consumer Marketing ; 23, no. 7.Publisher: Bradford, England : Emerald Group Publishing, c2006Description: 117 p.ISBN: .Subject(s): Customer relations | Consumer behavior | Electronic booksOnline resources: Click to View
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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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