Customer loyalty, retention, and customer relationship management (Record no. 31860)

000 -LEADER
fixed length control field 01216nam a2200325Ia 4500
001 - CONTROL NUMBER
control field EBC285518
003 - CONTROL NUMBER IDENTIFIER
control field MiAaPQ
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS--GENERAL INFORMATION
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 000815s2006 enk s 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Cancelled/invalid ISBN 9781846632389
024 3# - OTHER STANDARD IDENTIFIER
Canceled/invalid standard number or code 9781846632389
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC285518
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL285518
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr10156459
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL73784
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)182530056
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .C87 2006
245 00 - TITLE STATEMENT
Title Customer loyalty, retention, and customer relationship management
Medium [electronic resource].
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Bradford, England :
Name of publisher, distributor, etc Emerald Group Publishing,
Date of publication, distribution, etc c2006.
300 ## - PHYSICAL DESCRIPTION
Extent 117 p.
490 0# - SERIES STATEMENT
Series statement Journal of Consumer Marketing ;
Volume number/sequential designation 23, no. 7
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Consumer behavior.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element ProQuest (Firm)
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier http://ezproxy01.ny.edu.hk:2048/login?url=https://ebookcentral.proquest.com/lib/ircp3g4/detail.action?docID=285518
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