Anderson, Mark.
Leadership Book, The : How to Deliver Outstanding Results. - 1st ed. - 1 online resource (313 pages) - Financial Times . - Financial Times .
Cover -- The Leadership Book -- Contents -- About the Author -- Acknowledgements -- Introduction -- Part 1 Your Leadership Self -- First Days in the Job -- Demeanour: Setting the Tone -- Leadership Principles -- Trusting Your Instincts -- Focusing on What Matters -- Managing Meetings -- Time Management -- You and Your Bossthis -- Part 2 Vision and Strategy: the Leadership Mantra -- Setting and Selling a Vision -- Leading Strategy -- International Markets and Strategy -- Leadership Priorities -- Part 3 Your Leadership Team -- Defining Your Leadership Team -- Managing Your Leadership Team -- 121S -- Your Team Is More Skilled Than You -- Team Members in Other Countries -- Part 4 Leading Your Organisation -- Credibility From Repetition -- Resistance to Change -- Process: Making the Right Things Happen At the Right Time -- Staff Meetings -- Collaborating With Sister Businesses -- Part 5 Leading Performance Excellence -- Managing Change -- People Performance Management -- Interpersonal Conflict -- The Difficult Interview -- Objectives and Incentives -- Part 6 Customers: Leading You -- The Importance of the Customer -- The Customer Journey 1: Customer Experience -- The Customer Journey 2: Technology Journey -- Sell! Sell! Sell! -- Part 7 Marketing: Leading the Market -- Marketing Is Everyone -- Branding and Organisational Identity -- Leading Product Development -- Internet Transformations -- Part 8 Suppliers and Partners: Leading Together -- Building Relationships -- Supplier Strategies -- Managing Costs -- Part 9 Learning: Leadership Development -- The Knowledge Premium -- Awaydays -- Seeking Feedback -- Part 10 Resources: the Leadership Toolkit -- Human Resources -- Technology Resources -- Learning Resources -- Index.
THE BOOK YOU CAN RELY ON WHENEVER YOU FACE A LEADERSHIP CHALLENGE The demands of a leader can be many, varied and difficult. The Leadership Book picks out the 10 top challenges that leaders face on a daily basis and shows how to maximise the performance of leaders and their teams in each of these situations. Each of the 10 sections pins down:� exactly what the issue is � the challenges it can throw up � key leadership actions for to take � the measures of success � the pitfalls to watch out for � a leadership summary to give a quick overview of the highlights of each issue � cross-references to related issuesA lifelong companion suitable for any leader, you can dip into sections as and when you need to deal with a particular issue, making for a must-have guide for you to refer back to again and again.
9780273732051
Electronic books.
HD57.7
658.4092
Leadership Book, The : How to Deliver Outstanding Results. - 1st ed. - 1 online resource (313 pages) - Financial Times . - Financial Times .
Cover -- The Leadership Book -- Contents -- About the Author -- Acknowledgements -- Introduction -- Part 1 Your Leadership Self -- First Days in the Job -- Demeanour: Setting the Tone -- Leadership Principles -- Trusting Your Instincts -- Focusing on What Matters -- Managing Meetings -- Time Management -- You and Your Bossthis -- Part 2 Vision and Strategy: the Leadership Mantra -- Setting and Selling a Vision -- Leading Strategy -- International Markets and Strategy -- Leadership Priorities -- Part 3 Your Leadership Team -- Defining Your Leadership Team -- Managing Your Leadership Team -- 121S -- Your Team Is More Skilled Than You -- Team Members in Other Countries -- Part 4 Leading Your Organisation -- Credibility From Repetition -- Resistance to Change -- Process: Making the Right Things Happen At the Right Time -- Staff Meetings -- Collaborating With Sister Businesses -- Part 5 Leading Performance Excellence -- Managing Change -- People Performance Management -- Interpersonal Conflict -- The Difficult Interview -- Objectives and Incentives -- Part 6 Customers: Leading You -- The Importance of the Customer -- The Customer Journey 1: Customer Experience -- The Customer Journey 2: Technology Journey -- Sell! Sell! Sell! -- Part 7 Marketing: Leading the Market -- Marketing Is Everyone -- Branding and Organisational Identity -- Leading Product Development -- Internet Transformations -- Part 8 Suppliers and Partners: Leading Together -- Building Relationships -- Supplier Strategies -- Managing Costs -- Part 9 Learning: Leadership Development -- The Knowledge Premium -- Awaydays -- Seeking Feedback -- Part 10 Resources: the Leadership Toolkit -- Human Resources -- Technology Resources -- Learning Resources -- Index.
THE BOOK YOU CAN RELY ON WHENEVER YOU FACE A LEADERSHIP CHALLENGE The demands of a leader can be many, varied and difficult. The Leadership Book picks out the 10 top challenges that leaders face on a daily basis and shows how to maximise the performance of leaders and their teams in each of these situations. Each of the 10 sections pins down:� exactly what the issue is � the challenges it can throw up � key leadership actions for to take � the measures of success � the pitfalls to watch out for � a leadership summary to give a quick overview of the highlights of each issue � cross-references to related issuesA lifelong companion suitable for any leader, you can dip into sections as and when you need to deal with a particular issue, making for a must-have guide for you to refer back to again and again.
9780273732051
Electronic books.
HD57.7
658.4092
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG