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Leadership Book, The : How to Deliver Outstanding Results.

by Anderson, Mark.
Material type: materialTypeLabelBookSeries: Financial Times: Edition: 1st ed.Description: 1 online resource (313 pages).ISBN: 9780273732051; .Subject(s): Electronic booksOnline resources: Click to View
Contents:
Cover -- The Leadership Book -- Contents -- About the Author -- Acknowledgements -- Introduction -- Part 1 Your Leadership Self -- First Days in the Job -- Demeanour: Setting the Tone -- Leadership Principles -- Trusting Your Instincts -- Focusing on What Matters -- Managing Meetings -- Time Management -- You and Your Bossthis -- Part 2 Vision and Strategy: the Leadership Mantra -- Setting and Selling a Vision -- Leading Strategy -- International Markets and Strategy -- Leadership Priorities -- Part 3 Your Leadership Team -- Defining Your Leadership Team -- Managing Your Leadership Team -- 121S -- Your Team Is More Skilled Than You -- Team Members in Other Countries -- Part 4 Leading Your Organisation -- Credibility From Repetition -- Resistance to Change -- Process: Making the Right Things Happen At the Right Time -- Staff Meetings -- Collaborating With Sister Businesses -- Part 5 Leading Performance Excellence -- Managing Change -- People Performance Management -- Interpersonal Conflict -- The Difficult Interview -- Objectives and Incentives -- Part 6 Customers: Leading You -- The Importance of the Customer -- The Customer Journey 1: Customer Experience -- The Customer Journey 2: Technology Journey -- Sell! Sell! Sell! -- Part 7 Marketing: Leading the Market -- Marketing Is Everyone -- Branding and Organisational Identity -- Leading Product Development -- Internet Transformations -- Part 8 Suppliers and Partners: Leading Together -- Building Relationships -- Supplier Strategies -- Managing Costs -- Part 9 Learning: Leadership Development -- The Knowledge Premium -- Awaydays -- Seeking Feedback -- Part 10 Resources: the Leadership Toolkit -- Human Resources -- Technology Resources -- Learning Resources -- Index.
Summary: THE BOOK YOU CAN RELY ON WHENEVER YOU FACE A LEADERSHIP CHALLENGE The demands of a leader can be many, varied and difficult. The Leadership Book picks out the 10 top challenges that leaders face on a daily basis and shows how to maximise the performance of leaders and their teams in each of these situations. Each of the 10 sections pins down:�         exactly what the issue is �         the challenges it can throw up �         key leadership actions for to take �         the measures of success �         the pitfalls to watch out for �         a leadership summary to give a quick overview of the highlights of each issue �         cross-references to related issuesA lifelong companion suitable for any leader, you can dip into sections as and when you need to deal with a particular issue, making for a must-have guide for you to refer back to again and again.
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Cover -- The Leadership Book -- Contents -- About the Author -- Acknowledgements -- Introduction -- Part 1 Your Leadership Self -- First Days in the Job -- Demeanour: Setting the Tone -- Leadership Principles -- Trusting Your Instincts -- Focusing on What Matters -- Managing Meetings -- Time Management -- You and Your Bossthis -- Part 2 Vision and Strategy: the Leadership Mantra -- Setting and Selling a Vision -- Leading Strategy -- International Markets and Strategy -- Leadership Priorities -- Part 3 Your Leadership Team -- Defining Your Leadership Team -- Managing Your Leadership Team -- 121S -- Your Team Is More Skilled Than You -- Team Members in Other Countries -- Part 4 Leading Your Organisation -- Credibility From Repetition -- Resistance to Change -- Process: Making the Right Things Happen At the Right Time -- Staff Meetings -- Collaborating With Sister Businesses -- Part 5 Leading Performance Excellence -- Managing Change -- People Performance Management -- Interpersonal Conflict -- The Difficult Interview -- Objectives and Incentives -- Part 6 Customers: Leading You -- The Importance of the Customer -- The Customer Journey 1: Customer Experience -- The Customer Journey 2: Technology Journey -- Sell! Sell! Sell! -- Part 7 Marketing: Leading the Market -- Marketing Is Everyone -- Branding and Organisational Identity -- Leading Product Development -- Internet Transformations -- Part 8 Suppliers and Partners: Leading Together -- Building Relationships -- Supplier Strategies -- Managing Costs -- Part 9 Learning: Leadership Development -- The Knowledge Premium -- Awaydays -- Seeking Feedback -- Part 10 Resources: the Leadership Toolkit -- Human Resources -- Technology Resources -- Learning Resources -- Index.

THE BOOK YOU CAN RELY ON WHENEVER YOU FACE A LEADERSHIP CHALLENGE The demands of a leader can be many, varied and difficult. The Leadership Book picks out the 10 top challenges that leaders face on a daily basis and shows how to maximise the performance of leaders and their teams in each of these situations. Each of the 10 sections pins down:�         exactly what the issue is �         the challenges it can throw up �         key leadership actions for to take �         the measures of success �         the pitfalls to watch out for �         a leadership summary to give a quick overview of the highlights of each issue �         cross-references to related issuesA lifelong companion suitable for any leader, you can dip into sections as and when you need to deal with a particular issue, making for a must-have guide for you to refer back to again and again.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2019. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG