Lee Yan Fong Library

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梁偉強.

叫好叫座 : 如何締造完美的服務體驗? / Colophon title also in English: Professional service marketing. 梁偉強, 游漢明. - 香港 : 香港城市大學出版社, c2006. - ix, 197 p. : ill. ; 22 cm.

Includes bibliographical references.

ISBN: 9629371200

Subjects--Topical Terms:
Customer services.
Service industries.

LC Class. No.: HF5415.5 / L47 2006