000 -LEADER |
fixed length control field |
00811cam a2200241 a 4500 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
local |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20140721142826.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
060916s2006 cc a e b 000 0 chi d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9629371200 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
CPV |
Transcribing agency |
CPV |
Modifying agency |
HKP |
Transcribing agency |
H2E |
050 ## - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HF5415.5 |
Item number |
L47 2006 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
梁偉強. |
Authority record control number |
(local)29344 |
245 10 - TITLE STATEMENT |
Title |
叫好叫座 : |
Remainder of title |
如何締造完美的服務體驗? / |
Statement of responsibility, etc |
梁偉強, 游漢明. |
246 1# - VARYING FORM OF TITLE |
Display text |
Colophon title also in English: |
Title proper/short title |
Professional service marketing. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
香港 : |
Name of publisher, distributor, etc |
香港城市大學出版社, |
Date of publication, distribution, etc |
c2006. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
ix, 197 p. : |
Other physical details |
ill. ; |
Dimensions |
22 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Customer services. |
Authority record control number |
(local)27408 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Service industries. |
Authority record control number |
(local)29345 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
游漢明. |
Authority record control number |
(local)29346 |
910 ## - USER-OPTION DATA (OCLC) |
User-option data |
jw |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
|
Koha item type |
Book |
Suppress in OPAC |
0 |