Total quality service : (Record no. 40050)

000 -LEADER
fixed length control field	00622nam a22001937a 4500
003 - CONTROL NUMBER IDENTIFIER
control field	NY
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20200626150038.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	200626s1992 onca 000 eng c
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	013923392X
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780139233920
040 ## - CATALOGING SOURCE
Original cataloging agency	CaOTU
Transcribing agency	NY
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF5415.5
Item number	B76 1992
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Brown, Stanley A.,
Dates associated with a name	1946-
245 10 - TITLE STATEMENT
Title	Total quality service :
Remainder of title	how organizations use it to create a competitive advantage /
Statement of responsibility, etc	Stanley A. Brown.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	Scarborough, Ont. :
Name of publisher, distributor, etc	Prentice-Hall Canada,
Date of publication, distribution, etc	1992.
300 ## - PHYSICAL DESCRIPTION
Extent	xii, 258 p. :
Other physical details	ill. ;
Dimensions	24 cm.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Service industries
General subdivision	Quality control.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type	Book

Holdings
Price effective from	Damaged status	Not for loan	Date last seen	Shelving location	Koha item type	Permanent Location	Source of classification or shelving scheme	Barcode	Date acquired	Lost status	Current Location	Full call number
2020-06-26			2020-06-26	Library Collection	Book	Lee Yan Fong Library		00029268	2020-06-26		Lee Yan Fong Library	HF5415.5 B76 1992

Lee Yan Fong Library