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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

by Carlaw, Peggy; Deming, Vasudha kathleen.
Material type: materialTypeLabelBookPublisher: New York : McGraw-Hill, c1999Description: xiv, 209 p. : ill. ; 24 cm.ISBN: 0070779740 (pbk.).Other title: Customer service training games.Subject(s): Employees -- Training of | Customer services -- Management
Item type Location Call number Status Date due Barcode Item holds
Book Book
Lee Yan Fong Library

Lee Yan Fong Library

Library Collection 		HF5549.5.T7 C295 1999 (Browse shelf) Available 00023269
Total holds: 0

Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG