The Starbucks experience : 5 principles for turning ordinary into extraordinary /
by Michelli, Joseph A.
Material type:
BookPublisher: New York : McGraw-Hill, c2007Description: xiv, 208 p. ; 22 cm.ISBN: 0071477845 (alk. paper); 9780071477840.Subject(s): Starbucks Coffee Company | Success in business -- Handbooks, manuals, etcOnline resources: Table of contents only | Contributor biographical information | Publisher description
Contents:
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HD9199 U54 S736 2007 (Browse shelf) | Available | 00008624 |
Total holds: 0
Includes bibliographical references (p. 183-193) and index.
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG