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The Starbucks experience : 5 principles for turning ordinary into extraordinary /

by Michelli, Joseph A.
Material type: materialTypeLabelBookPublisher: New York : McGraw-Hill, c2007Description: xiv, 208 p. ; 22 cm.ISBN: 0071477845 (alk. paper); 9780071477840.Subject(s): Starbucks Coffee Company | Success in business -- Handbooks, manuals, etcOnline resources: Table of contents only | Contributor biographical information | Publisher description
Contents:
Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.
Item type Location Call number Status Date due Barcode Item holds
Book Book
Lee Yan Fong Library

Lee Yan Fong Library

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HD9199 U54 S736 2007 (Browse shelf) Available 00008624
Total holds: 0
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HD9116.C62 C5 1997 文化交流的軌跡 : HD9116.C62 J533 2016 v.1 糖史 / HD9116.C62 J533 2016 v.2 糖史 / HD9199 U54 S736 2007 The Starbucks experience : HD9199 U54 S737 2011 Onward : HD9256.H63 Y38 2015 油麻地果欄 : HD9256.H63 Y38 2015 c.2 油麻地果欄 :

Includes bibliographical references (p. 183-193) and index.

Introduction -- Principle #1- make it your own -- Principle #2- everything matters -- Principle #3- surprise and delight -- Principle #4- embrace resistance -- Principle #5- leave your mark -- A final word.


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Lee Yan Fong Library
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