Includes index.

Laying the groundwork for getting results -- The most important element of all -- How to persuade a decision maker -- Establishing credibility -- Developing persuasive content -- Crafting your presentation -- Developing content that involves and engages your audience -- Designing and presenting effective PowerPoint slides -- Mastering a confident dynamic delivery style -- Preparing for a powerful performance -- Using effective body language to show confidence -- Speaking with the voice of authority -- Leveraging the language of leadership -- Handling Q&A with credibility and finesse -- Seizing every opportunity to persuade decision makers -- Planning and conducting powerful conversations -- Writing e-mails that get results -- Facilitating effective meetings in person and via the telephone -- Delivering winning webinars -- Leading team presentations.