Service management : operations, strategy, information technology.
by Fitzsimmons, James A.
Material type:
BookPublisher: New York, NY : McGraw-Hill/Irwin, 2014Edition: 8th ed, International student ed.Description: xviii, 524 p. ; 28 cm.ISBN: 9781259010651 (Paper); 1259010651 (Paper).Subject(s): Service industries -- Management
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HD9980.5 F549 2014 (Browse shelf) | Available | 00007730 |
Total holds: 0
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| HD9940 C63 H623 2008 千針萬線 : | HD9970 Y36 2014 開花之人 : | HD9980.5 B425 2012 Selling the invisible : | HD9980.5 F549 2014 Service management : | HD9980.5 H644 2011 Services marketing : | HD9980.5 P285 2012 Service operations management : | HD9980.5 S47 2012 Services marketing : |
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Lee Yan Fong Library
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Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG