Lee Yan Fong Library catalog › Results of search for 'pb:Kogan Page, and su-to:Customer services.'

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		Effective customer care by Wellington, Patricia. Material type: Book; Format: print ; Literary form: not fiction Publisher: London ; Philadelphia : Kogan Page, c2010Online Access: Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.5 W449 2010. Actions: Add to cart (remove)
		Complaint management excellence : creating customer loyalty through service recovery by Cook, Sarah. Material type: Book; Format: print ; Literary form: not fiction Publisher: London ; Philadelphia : Kogan Page, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.52 C66 2012. Actions: Add to cart (remove)

Lee Yan Fong Library