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The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do

by Stratten, Scott; Stratten, Scott.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Hoboken, N.J. : John Wiley & Sons, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.55 S757 2012. Actions: Add to cart
Total relationship marketing [electronic resource]

by Gummesson, Evert. -- ProQuest (Firm)

Edition: 3rd ed.Material type: book Book; Format: electronic available online remote bibliography bibliography; Literary form: not fiction Publisher: Amsterdam ; Oxford : Butterworth-Heinemann, 2008Online Access: Click to View Availability: No items available Actions: Add to cart 		No cover image available
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
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