Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines /
by Heracleous, Loizos Th; Wirtz, Jochen; Pangarkar, Nitin.
Material type:
BookPublisher: Singapore ; New York : Mc Graw Hill, c2006Description: xxiii, 217 p. : ill. ; 24 cm.ISBN: 0071249648.Subject(s): Singapore Airlines -- History | Aeronautics, Commercial -- Singapore -- History
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HE9874 S56 H47 2006 (Browse shelf) | Available | 00014683 |
Total holds: 0
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| HE8700.9 C6 C433 2012 "一國兩制"下澳門廣播電視業發展路徑研究 / | HE8700.9.C6 X53 2012 香港光影錄 : | HE8700.9.C6 X53 2012 香港光影錄 : | HE9874 S56 H47 2006 Flying high in a competitive industry : | HE9878.H36 H87 2017 v.1 海航的神秘密碼 / | HE9878.H36 H87 2017 v.2 海航的神秘密碼 / | HE9878.H36 H87 2017 v.3 海航的神秘密碼 / |
Includes bibliographical references and index.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG