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Customer service training 101 [electronic resource] : quick and easy techniques that get great results
by Evenson, Renee.
-- ProQuest (Firm) Material type:  Book; Format:
electronic
available online
 ; Literary form:
not fiction
Publisher: New York : AMACOM, c2005Online Access: Click to View Availability: No items available
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Up close and personal? [electronic resource] : customer relationship marketing at work
by Gamble, Paul;
Stone, Merlin;
Woodcock, Neil;
Foss, Bryan.
-- ProQuest (Firm) Edition: 3rd ed.Material type: Book; Format:
electronic
available online
bibliography
 ; Literary form:
not fiction
Publisher: London ; Philadelphia : Kogan Page Limited, c2006Online Access: Click to View Availability: No items available
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101 ways to really satisfy your customers [electronic resource]
by Griffiths, Andrew.
-- ProQuest (Firm) Material type: Book; Format:
electronic
available online
; Literary form:
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Publisher: Crows Nest NSW, Australia : Allen & Unwin, 2002Other title: One hundred one ways to really satisfy your customers.Online Access: Click to View Availability: No items available
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Customer loyalty, retention, and customer relationship management [electronic resource]
by -- ProQuest (Firm) Material type: Book; Format:
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Publisher: Bradford, England : Emerald Group Publishing, c2006Online Access: Click to View Availability: No items available
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Customer experience [electronic resource] : future trends and insights
by Shaw, Colin;
Dibeehi, Qaalfa;
Walden, Steven.
-- ProQuest (Firm) Material type: Book; Format:
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Publisher: Houndmills [England] ; New York : Palgrave Macmillan, 2011Online Access: Click to View Availability: No items available
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Selling to the new elite [electronic resource] : discover the secret to winning over your wealthiest prospects
by Taylor, Jim;
Harrison, Doug;
Kraus, Stephen.
-- ProQuest (Firm) Material type: Book; Format:
electronic
available online
; Literary form:
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Publisher: New York : AMA, 2011Online Access: Click to View Availability: No items available
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Wired and dangerous [electronic resource] : how your customers have changed and what to do about it
by Bell, Chip R;
Patterson, John R. (John Rice).
-- ProQuest (Firm) Material type: Book; Format:
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Publisher: San Francisco : Berrett-Koehler Publishers, c2011Online Access: Click to View Availability: No items available
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Infinite possibility : creating customer value on the digital frontier
by Pine, B. Joseph;
Korn, Kim. C.
Material type: Book; Format:
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E-business in the 21st century [electronic resource] : realities, challenges, and outlook
by Xu, Jun, Ph. D;
Quaddus, M. A.
-- ProQuest (Firm) Material type: Book; Format:
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Publisher: Hackensack, NJ : World Scientific, c2010Online Access: Click to View Availability: No items available
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Customer obsession [electronic resource] : how to acquire, retain, and grow customers in the new age of relationship marketing
by Azevedo, Abaet�e de;
Pomeranz, Ricardo.
-- ProQuest (Firm) Material type: Book; Format:
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bibliography
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Publisher: New York : McGraw-Hill, c2008Online Access: Click to View Availability: No items available
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The next evolution of marketing [electronic resource] : connect with your customers by marketing with meaning
by Gilbreath, Bob.
-- ProQuest (Firm) Material type: Book; Format:
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; Literary form:
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Publisher: New York : McGraw-Hill, 2009Online Access: Click to View Availability: No items available
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