叫好叫座 : 如何締造完美的服務體驗? /
by 梁偉強; 游漢明.
Material type:
BookPublisher: 香港 : 香港城市大學出版社, c2006Description: ix, 197 p. : ill. ; 22 cm.ISBN: 9629371200.Other title: Colophon title also in English: Professional service marketing.Subject(s): Customer services | Service industries
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
 Book |
Lee Yan Fong Library
Library Collection
Lee Yan Fong Library |
HF5415.5 L47 2006 (Browse shelf) | Available | 00005668 |
Total holds: 0
Browsing Lee Yan Fong Library Shelves , Shelving location: Library Collection Close shelf browser
| HF5415.5 H55 2012 Fans not customers : | HF5415.5 K859 2012 Customer relationship management : | HF5415.5 L33 2013 Social CRM for dummies. | HF5415.5 L47 2006 叫好叫座 : | HF5415.5 L67712 2014 靠10%顧客賺翻天的曲線法則 : | HF5415.5 L83 2012 Customer service : | HF5415.5 M158 2013 Managing customer trust, satisfaction, and loyalty through information communication technologies / |
Includes bibliographical references.
Hong Kong Nang Yan College of Higher Education
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG
Lee Yan Fong Library
325-329 Lai Chi Kok Road, Shamshuipo, Kowloon, HONG KONG