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Effective customer care
by Wellington, Patricia.
Material type:  Book; Format:
print
; Literary form:
not fiction
Publisher: London ; Philadelphia : Kogan Page, c2010Online Access: Contributor biographical information | Publisher description | Table of contents only Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.5 W449 2010.
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The conversation company : boost your business through culture, people and social media
by Van Belleghem, Steven.
Material type: Book; Format:
print
; Literary form:
not fiction
Publisher: London ; Philadelphia : Kogan Page, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415 V28 2012.
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Brand together : how co-creation generates innovation and re-energizes brands
by Ind, Nicholas;
Fuller, Clare;
Trevail, Charles.
Material type: Book; Format:
print
bibliography
 ; Literary form:
not fiction
Publisher: London ; Philadelphia : Kogan Page, 2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HD69 B7 I526 2012.
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Creating the strategy : winning and keeping customers in B2B markets
by Gould, Rennie.
Material type: Book; Format:
print
; Literary form:
not fiction
Publisher: London ; Philadelphia : Kogan Page, c2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.1263 G68 2012.
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The marketing manifesto
by Hood, David J.
Material type: Book; Format:
print
; Literary form:
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Publisher: London ; Philadelphia, PA : Kogan Page, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415 H7545 2013.
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Soul trader : putting the heart back into your business
by Ogunlaru, Rasheed.
Material type: Book; Format:
print
; Literary form:
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Publisher: London ; Philadelphia : Kogan Page, 2012Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5386 O376 2012.
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High impact marketing that gets results
by Kolah, Ardi.
Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: London ; Philadelphia, PA : Kogan Page, 2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415 K5838 2013.
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Valuable content marketing : why quality content is key to business success
by Jefferson, Sonja;
Tanton, Sharon.
Material type: Book; Format:
print
bibliography
; Literary form:
not fiction
Publisher: London ; Philadelphia, PA : Kogan Page, c2013Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415 J42 2013.
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Stickier marketing : how to win customers in a digital age
by Leboff, Grant.
Edition: 2nd editionMaterial type: Book; Format:
print
bibliography
; Literary form:
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Publisher: London : Kogan Page, 2014Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415 L362 2014.
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Neuro-sell : how neuroscience can power your sales success
by Hazeldine, Simon.
Material type: Book; Format:
print
bibliography
; Literary form:
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Publisher: London : Kogan Page, 2014Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5438.8 P75 H39 2014.
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Humanizing big data : marketing at the meeting of data, social science and consumer insight
by Strong, Colin (Business writer).
Material type: Book; Format:
print
bibliography
; Literary form:
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Publisher: London : Kogan Page, 2015Availability: Items available for loan: Lee Yan Fong Library (1). Location(s): Library Collection HF5415.125 S766 2015.
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Up close and personal? [electronic resource] : customer relationship marketing at work
by Gamble, Paul;
Stone, Merlin;
Woodcock, Neil;
Foss, Bryan.
-- ProQuest (Firm) Edition: 3rd ed.Material type: Book; Format:
electronic
available online
bibliography
; Literary form:
not fiction
Publisher: London ; Philadelphia : Kogan Page Limited, c2006Online Access: Click to View Availability: No items available
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